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old reports is not showing in Epo 4.0

Hi,

We have upgraded the Epo from 3.6.0 to 4.0 successfully without any problem.

Fantastic One Epo 4.0

But we are unable to get the previous month reports.

Any way to restore it back.

Regards
11 Replies

RE: old reports is not showing in Epo 4.0

You should still be able to use the old 3.6 console to run your reports. ePO 4.0 I am pretty sure uses a different DB schema and when you upgrade it starts a new db called ePO4_ServerNameHere.

RE: old reports is not showing in Epo 4.0

Thaks for the replay,

we have upgrade our EPO from 3.6.1 to Version 4.0

from where i have to go to see the old console.

Regards

RE: old reports is not showing in Epo 4.0

You can just download the 3.6 console from mcafee download section and then add the database in the reporting section, then run your reports. You do not have to login to ePO in the console to run reports.

RE: old reports is not showing in Epo 4.0



Thanks for the replay

i have the Epo3.6.0 installation file,how can i get the console.

could you provide the steps.

We are not happay from the Epo4.0 reporting style.

Reards

RE: old reports is not showing in Epo 4.0

When you install the ePO package it should give you two choices between the ePO Console and the ePO Server Install.
metalhead
Level 12
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Message 7 of 12

RE: old reports is not showing in Epo 4.0

I doubt that you can logon to an ePO 4.0 server with an ePO 3.6.x console. You said you have upgraded the machine so there is no ePO 3.6x server service left.

ePO 4.0 has a new reporting section where you should also get your old report data (but not reports!).

RE: old reports is not showing in Epo 4.0

he should be able to use a 3.6 console to access the OLD 3.6 DB still....
tonyb99
Level 13
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Message 9 of 12

RE: old reports is not showing in Epo 4.0

This would assume that he left the original 3.6 database and didnt update it to 4

RE: old reports is not showing in Epo 4.0

As far as I know ePO 4.0 creates a new DB from what I can tell.