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olaf
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lost&found, building a task

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Hi,

I like to get a mail from the EPO every time a new client joins the group "lost&found". I thought to make a automatic response task, but the many configuration itmes are confusing.

Is there any possibility to build a task for this, if yes, how?

Thanks in advance

Olaf

Nachricht geändert durch olaf on 14.08.12 08:36:31 CDT
1 Solution

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Re: lost&found, building a task

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In the Automatic responses choose these settings:

  • Event Group: ePO Notification Events
  • Event Type: Client
  • Under the filter, choose Defined at: Lost & Found
  • Aggragation: Choose how you want the events to be triggered.
  • Actions: Choose send an email and select the variables you want included in the email you receive.
2 Replies

Re: lost&found, building a task

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In the Automatic responses choose these settings:

  • Event Group: ePO Notification Events
  • Event Type: Client
  • Under the filter, choose Defined at: Lost & Found
  • Aggragation: Choose how you want the events to be triggered.
  • Actions: Choose send an email and select the variables you want included in the email you receive.
olaf
Level 7
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Message 3 of 3

Re: lost&found, building a task

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Hi S Delvecchio,

thanks a lot for your help! I first thought the listed seetings are too simple, but it works. I have unsucessfully testet bevor with so many different settings...

I added the hostname to the messagetext ( Hostname {hostName} ) and now I get all information I need.

Best regards

Olaf