I am facing issues with remote agent handler setup
Below are details
EPO version : 5.9
SQL : SQL Express
Both are on the same server
EPO was installed using a domain account (epoad)
I used custom port to connect console to epo server rest all of the ports are default
RAH need to be installed on a DMZ machine which is in domain.
Now the issue is when i am in Database information page, I provide the Domain account as username and provide password, it says failed to connect to the database
When i checked the logs
in ahseupdll log, i get this
AHSETUP dbfunctions.cpp(894): COM Error 0x80004005, source=Microsoft OLE DB Provider for SQL Server, desc=[DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied., msg=Unspecified error
in MSI log,
MSI (c) (78:48) [17:30:22:081]: Doing action: ConvertDBInfoDialogToUnicodeEscaped
Action 17:30:22: ConvertDBInfoDialogToUnicodeEscaped.
Action start 17:30:22: ConvertDBInfoDialogToUnicodeEscaped.
MSI (c) (78:68) [17:30:22:081]: Invoking remote custom action. DLL: C:\Users\username\AppData\Local\Temp\MSIFBDF.tmp, Entrypoint: ConvertDBInfoDialogToUnicodeEscaped
MSI (c) (78:68) [17:30:22:097]: NOTE: custom action ConvertDBInfoDialogToUnicodeEscaped unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action ended 17:30:22: ConvertDBInfoDialogToUnicodeEscaped. Return value 1.
MSI (c) (78:48) [17:30:22:097]: Doing action: ValidateSQLCredentials
Action 17:30:22: ValidateSQLCredentials.
Action start 17:30:22: ValidateSQLCredentials.
MSI (c) (78:18) [17:30:22:097]: Invoking remote custom action. DLL: C:\Users\username\AppData\Local\Temp\MSIFBF0.tmp, Entrypoint: f11
i tried these steps but didnt change anything
Any help appreciated
Here are a few things to check
Also, which version of SQL Express?
i missed to open the SQL express port which is 50051 in my case
sorry i missed to update here that it is reolved now
i opened incoming port number 50051 on the epo server and i was able to install without issues