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tremo
Level 7
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Message 1 of 4

is it possible to test McAgee agent 5x in evaluation mode?

Hi everyone,

I have installed EPO Orchestrator 5.3.2 in evaluation mode and distributed agents 4.8 to my network.   I tried to upgrade agents 4,8 to agents 5x but i can't download agents 5x pachage from package manager. Does McAgee agent 5x cant be downloaded in evaluation mode?

Please guide me.

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McAfee Employee cdinet
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Re: is it possible to test McAgee agent 5x in evaluation mode?

What errors do you get?  You can use your grant number to get the license key on the download page for epo to take it out of evaluation mode.  You can also download the agent packages and extensions manually from the download page and check them in if the software manager piece isn't functioning properly.  Without a valid license key, it won't return all the products you are entitled to.

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tremo
Level 7
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Message 3 of 4

Re: is it possible to test McAgee agent 5x in evaluation mode?

where can i get grant number?

McAfee Employee cdinet
McAfee Employee
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Re: is it possible to test McAgee agent 5x in evaluation mode?

when you purchased the McAfee products, you should have received a grant number.  If not, please call customer service to get that.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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