cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
tremo
Level 7
Report Inappropriate Content
Message 1 of 4

is it possible to test McAgee agent 5x in evaluation mode?

Hi everyone,

I have installed EPO Orchestrator 5.3.2 in evaluation mode and distributed agents 4.8 to my network.   I tried to upgrade agents 4,8 to agents 5x but i can't download agents 5x pachage from package manager. Does McAgee agent 5x cant be downloaded in evaluation mode?

Please guide me.

3 Replies
McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 2 of 4

Re: is it possible to test McAgee agent 5x in evaluation mode?

What errors do you get?  You can use your grant number to get the license key on the download page for epo to take it out of evaluation mode.  You can also download the agent packages and extensions manually from the download page and check them in if the software manager piece isn't functioning properly.  Without a valid license key, it won't return all the products you are entitled to.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

tremo
Level 7
Report Inappropriate Content
Message 3 of 4

Re: is it possible to test McAgee agent 5x in evaluation mode?

where can i get grant number?

McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 4 of 4

Re: is it possible to test McAgee agent 5x in evaluation mode?

when you purchased the McAfee products, you should have received a grant number.  If not, please call customer service to get that.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

More McAfee Tools to Help You

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community