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how to debug whether agent has received the policy but not enforced.

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Hello All,

I am very new to epo and exploring it. I need a help on this.

  How to do debug epo agent whether it has received all the policy / enforcement has happened or not? I could use sadmin updaters list , trusted -l. Is there any particular log files?

if the question has already answered in the forum, please excuse me and guide me to the right place.

Thanks in adavnce.

Best Regards,

Venkat

1 Solution

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Re: how to debug whether agent has received the policy but not enforced.

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Hi Venkat,

I believe you can find the logs in program data folder\McAfee\Agent\Logs

please have a look at this as well..

https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/24000/PD24809/en_US/...

will this help?

Regards,

Sivakumar

4 Replies
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Re: how to debug whether agent has received the policy but not enforced.

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Hi Venkat,

I believe you can find the logs in program data folder\McAfee\Agent\Logs

please have a look at this as well..

https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/24000/PD24809/en_US/...

will this help?

Regards,

Sivakumar

Re: how to debug whether agent has received the policy but not enforced.

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Hey Siva,

Thanks for the reply. I will go through the logs and pdf. I will keep you posted on whether it solves.

Best Regards,

Venkat

Re: how to debug whether agent has received the policy but not enforced.

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Thanks for the help and the pdf was useful. I have a quick question, There are some times the policy is not getting enforced but the agent says, enforcement successful. Is it possible to extract "scinv" file to check the checksum?. The updaters list does not reflect the newly added binaries.

Regards,

Venkat

Re: how to debug whether agent has received the policy but not enforced.

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Hi ,

I believe your query is related to solidcore inventory. Am sorry that i dont have idea about Solidcore since my knowledge and experience are into ePO and Endpoint security. you can create a post under  ​ . Im sure you should get your queries clarified there.

Regards,

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