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tls4
Level 7
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Message 1 of 3

framework is not installed

I tried to install mcafee agent to a server and when I try to uninstall an old agent I have found that network associate folder and framework are not there ( even in the services)
so I run the framePkg.exe but I get error with the following Log file :--

======================

20080506131844 I #4100 Stub Pkg
20080506131844 I #4100 Stub Pkg START ["C:\Documents and Settings\oracle\Desktop\mcafee\FramePkg.exe" ]
20080506131844 I #4100 Common Pkg CreateDirectory (C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp)
20080506131844 I #4100 Stub Pkg System=0
20080506131844 I #4100 Common Pkg CreateProcess (C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp\FrmInst.exe, /CreateService="C:\Documents and Settings\oracle\Desktop\mcafee\FramePkg.exe" /LOGDIR="C:\DOCUME~1\oracle\LOCALS~1\Temp\1\NAILogs" /Cleanup2="C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp" /EmbeddedUsername="administrator" /EmbeddedDomain="main" /EmbeddedPassword="****" /Install=Agent)
20080506131844 I #4100 Common Pkg WaitForSingleObject (C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp\FrmInst.exe, -1)
20080506131845 I #4980 naCmnLib Ins Random seed = 0x8cdb****
20080506131845 I #4980 Setup Ins START [/CreateService="C:\Documents and Settings\oracle\Desktop\mcafee\FramePkg.exe" /LOGDIR="C:\DOCUME~1\oracle\LOCALS~1\Temp\1\NAILogs" /Cleanup2="C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp" /EmbeddedUsername="administrator" /EmbeddedDomain="main" /EmbeddedPassword="****" /Install=Agent]
20080506131845 I #4980 Setup Ins Windows 5.2.3790 Service Pack 2
20080506131845 I #4980 Setup Ins Restarting as a service to get System rights
20080506131845 I #4980 Setup Ins This package seems to be created by ePO 3.5 or higher
20080506131845 E #4980 LgOnUsr Ins Error trace:
20080506131845 E #4980 Thread Ins [Main thread]->
20080506131845 E #4980 Setup Ins [Restarting as a service to get System rights]->
20080506131845 E #4980 Setup Ins [Possibly impersonate]->
20080506131845 E #4980 LgOnUsr Ins [AcceptSecurityContext]->
20080506131845 E #4980 LgOnUsr Ins error -2146893044: The logon attempt failed
20080506131845 E #4980 UI Ins Error trace:
20080506131845 E #4980 Thread Ins [Main thread]->
20080506131845 E #4980 UI Ins There was an unexpected error during setup execution. See this log file for details: C:\DOCUME~1\oracle\LOCALS~1\Temp\1\NAILogs\FrmInst_Server123.log
========

please help
2 Replies
tonyb99
Level 13
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Message 2 of 3

RE: framework is not installed

Have you tried push installing from the epo server rather than installing locally as an administrator in console mode, I sometimes find this works better for servers (esp after removal of a prior version)
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tls4
Level 7
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Message 3 of 3

RE: framework is not installed

Smiley Sadcan not do it, file and print sharing disabled