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Rob81
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Message 1 of 7

epo port

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Hello

I had installed epo 5.3.2 on a virtual machine running Windows Server 2012 R2. My company has recently gone through a migration process. I was able to get the VM running again but I have lost epo. I have tried to reinstall epo but I am told the Agent-Server Communication Secure port (443) and the Console To Application Server Communication port (8443) are currently being used (presumably by the initial install of epo). I don't want to change the ports of the current install as I assume they are the most suitable. How can I make these ports available again.

Thank You

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Rob81
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Message 7 of 7

Re: epo port

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Thanks for the advice. I ended up using Resource Monitor to identify that port 443 was being used by httpd.exe and 8443 was being used by SemSvc.exe. I found Httpd.exe is an executable file that belongs to the Apache HTTP Server, a open-source implementation of a Web Server. Attempts to shut these down were unsuccessful. I was able to figure out that these were part of a Symantec End Point protection programme. I deleted this programme. Using the netstat command I was able to see that the ports were free. The epo was then able to install.

6 Replies
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Re: epo port

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if the DB is there still, I would blow EPO away and re install EPO - Then "restore from Database."

Rob81
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Message 3 of 7

Re: epo port

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Thanks. I will give that a try.

McAfee Employee hem
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Message 4 of 7

Re: epo port

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netstat command will help us in understanding application using these conflicting ports.

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Reliable Contributor bodysoda
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Message 5 of 7

Re: epo port

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Another alternative tools is TCPVIEW whcih will give you GUI view.
https://docs.microsoft.com/en-us/sysinternals/downloads/tcpview

 

Follow the KB https://kc.mcafee.com/corporate/index?page=content&id=KB79533

McAfee Employee cdinet
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Message 6 of 7

Re: epo port

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Check for any applications that may be using those ports.  IIS is the most common one.  If that is installed, it will use those ports, as will some other applications.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Rob81
Level 8
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Message 7 of 7

Re: epo port

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Thanks for the advice. I ended up using Resource Monitor to identify that port 443 was being used by httpd.exe and 8443 was being used by SemSvc.exe. I found Httpd.exe is an executable file that belongs to the Apache HTTP Server, a open-source implementation of a Web Server. Attempts to shut these down were unsuccessful. I was able to figure out that these were part of a Symantec End Point protection programme. I deleted this programme. Using the netstat command I was able to see that the ports were free. The epo was then able to install.

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