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epo displays unknown error when I want work with client tasks

Hello everyone,
we have in our company epo 4.0 with patch 4 and yesterday we discovered following problem: when we want working with client tasks in the main window is message NULL displayed and in the left corner of Internet Explorer is displayed an error message (sorry for czech labels):

Podrobnosti o chybě na webové stránce (Error details on a web page)

Uživatel zástupce: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)
Časové razítko: Thu, 3 Sep 2009 06:53:14 UTC


Zpráva: 'OrionTable' není definováno. (message: OrionTable not defined)
Řádek: 1470 (Line: )
Znak: 5 (Character: )
Kód: 0 (Code: )
Identifikátor URI: https://antivir:8443/core/orionSection.do?sectionId=PolicyMgmt&orion.user.security.token=Z9rLUfwQ00P...

When I want go to the different level of System tree I get An unknown error occured message.

Does enybody know the solution?

Thank you.
1 Reply
McAfee Employee
McAfee Employee
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RE: epo displays unknown error when I want work with client tasks



Was this an upgrade from ePO 3.6.1? If so it's possible that some of the task data in the database is incomplete. You'll need to open a case with Support - they should be able to provide you with a script that will fix the bad entries.