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epo 4.5 bug with firefox when editing virusscan 8.5 policies

Whenever I try to edit or create a policy in EPO 4.5 (build 753) with Firefox 3.5.8 for VirusScan Enterprise 8.5.0 -> Default Process Policies

It pops up a "share/Duplicate" item and that's it.

Even the default policy does this when trying to view it.

If I use IE7, then it flashes "share/duplicate" for a few seconds and then it takes me into the "normal" set of screens that I would expect.

Can anyone else duplicate?

4 Replies

Re: epo 4.5 bug with firefox when editing virusscan 8.5 policies

Re: epo 4.5 bug with firefox when editing virusscan 8.5 policies

Yes, although I'm a bit confused as to why the fix is a hotpatch for VirusScan Enterprise 8.5

VSE 8.5 shouldn't have anything to do with that, IMO.

But I will give it a try and see what happens.

I am assuming it's VSE 8.5i on the workstation using the web browser (how odd that VSE only "breaks" Firefox and IE8 and not IE7).

Well, I guess now I won't try it as our portal account at McAfee only lets me get VSE 8.7.x stuff and not 8.5.x anymore.

Sigh.

Re: epo 4.5 bug with firefox when editing virusscan 8.5 policies

I'm still working in getting the hotfix.  My guess is it's a hotfix for the extension as opposed to VSE itself.  I submitted an SR referencing the KB article and the Hotifix and I got a reply back to enable logging and run the MER tool.  Really?  It's your own KB and specified hotfix!

Message was edited by: woodsjw on 3/4/10 10:56:29 AM GMT-08:00
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Re: epo 4.5 bug with firefox when editing virusscan 8.5 policies

You have to request the hotfix by opening an SR with McAfee support.  I have received the hotfix and I can verify that it is an update to the VSE8.5 extension in the ePO console, not an upgrade to the VSE8.5 product itself.  I can also tell you that it has fixed this problem for me.

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