Whenever I try to edit or create a policy in EPO 4.5 (build 753) with Firefox 3.5.8 for VirusScan Enterprise 8.5.0 -> Default Process Policies
It pops up a "share/Duplicate" item and that's it.
Even the default policy does this when trying to view it.
If I use IE7, then it flashes "share/duplicate" for a few seconds and then it takes me into the "normal" set of screens that I would expect.
Can anyone else duplicate?
Yes, although I'm a bit confused as to why the fix is a hotpatch for VirusScan Enterprise 8.5
VSE 8.5 shouldn't have anything to do with that, IMO.
But I will give it a try and see what happens.
I am assuming it's VSE 8.5i on the workstation using the web browser (how odd that VSE only "breaks" Firefox and IE8 and not IE7).
Well, I guess now I won't try it as our portal account at McAfee only lets me get VSE 8.7.x stuff and not 8.5.x anymore.
I'm still working in getting the hotfix. My guess is it's a hotfix for the extension as opposed to VSE itself. I submitted an SR referencing the KB article and the Hotifix and I got a reply back to enable logging and run the MER tool. Really? It's your own KB and specified hotfix!Message was edited by: woodsjw on 3/4/10 10:56:29 AM GMT-08:00
You have to request the hotfix by opening an SR with McAfee support. I have received the hotfix and I can verify that it is an update to the VSE8.5 extension in the ePO console, not an upgrade to the VSE8.5 product itself. I can also tell you that it has fixed this problem for me.