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Level 7

ePo 4.5.5 Threat Event log

In The threat event log when I click advanced filter and select detecting prod id (deprecated) under available properties in the right side I try to select a value by clicking on the ellipses but no values are listed in the menu that is displayed. I am specifically looking for LYNXSHLD1700 and VIRUSCAN8800. I have tried to remove the extensions and re install them but I am not sure what else I should do to get my threat event log to recognize these modules. Help is appreciated

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