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Re: ePO upgrade to 5.10 from 5.3.3

Tried instructions from KB90222 MS link how to enable TLS by creating regkey DefaultSecureProtocols but ePIP still shows same warning about TLS incompatibility. Is there any other source that I can use to get better description ?

McAfee Employee cdinet
McAfee Employee
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Message 12 of 14

Re: ePO upgrade to 5.10 from 5.3.3

What version of the epip tool are you running?  See KB89940 - that is just a warning.  If you have done the proper steps to reorder the cipher suite and the right protocols enabled, then you can try the upgrade.  You can use IISCrypto tool to verify things are in order.

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Re: ePO upgrade to 5.10 from 5.3.3

I am not getting 'SQL Server System RSA Compatibility' to which article KB89940 refers. As I know that issue is very common with 5.9.1 but not with 5.10

I am using ver 3.1.0.144 of Pre-Installation Auditor.

I am getting "Support TLS protocol for SQL Server communication'. But message about TLS doesn't even have status of warning. It stands for information in ePIP.

Tried that update yesterday from 5.3.2 to 5.10 and it failed without showing any error during upgrade. Just all changes were reverted and installation failed status at the end.

 

McAfee Employee cdinet
McAfee Employee
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Message 14 of 14

Re: ePO upgrade to 5.10 from 5.3.3

We would need to see the install logs to determine cause of failure.  They can be located in

C:\ProgramData\McAfee\ePolicy Orchestrator\InstallLogs.

I will send you my contact info in private message - please email them to me.

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