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ePO repository doesn't update

I have ePO 4.5 Version on Windows Server 2008 R2.

till last friday everything was good. But from friday my task to update master repository has status In Progress (100%) and every next task are faild.

So disabled all task working with Master Repository. And after restarting I manually run task Update Master Repository and see the same situation - In Progress (100%), if run again second task - Waiting, if again - Faild (faild reason - something work with Master Repository)

This my EpoApSvr.log after restarting server and two times manually running task Update Master Repository:

20101202122641    I    #4668    naInet      ------------------------------------------------------------
20101202122641    I    #4668    SIM_InetMgr    Session 1 ended, result=1
20101202122641    I    #4668    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread ended
20101202122641    x    #4668    SiteMgr     SiteMgr main control final release...
20101202123029    I    #4136    EPOJNI      Getting license data...
20101202123029    I    #4136    EPOJNI      Getting license data...
20101202123038    I    #4120    EPOJNI      Getting license data...
20101202123110    I    #4988    SiteMgrWrap    Created instance of Site Manager
20101202123110    I    #4988    SiteMgr     SetEPOMode: SiteMgr enter ePO mode, server=TEB330-HPV01, port=8443, EPOUser=, Password=********
20101202123110    I    #4988    SiteMgr     DALInit: Connected to DAL successful
20101202123110    I    #4988    SiteMgr     SetEPOMode: Set ePO mode successful
20101202123110    I    #4988    SiteMgr     MirrorThreadProc: Mirror thread started
20101202123111    I    #4988    SIM_InetMgr    Starting download session for site McAfeeHttp
20101202123111    I    #4988    naInet      HTTP Session initialized
20101202123113    I    #4988    naInet      Connecting to HTTP Server using Microsoft WinInet
20101202123113    I    #4988    naInet      Trying to connect to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202123113    I    #4988    naInet      Connected to Server: update.nai.com on Port: 80 using WinInet
20101202123113    I    #4988    SIM_InetMgr    Started download session 1 for site McAfeeHttp
20101202123113    I    #4988    SiteMgr     MirrorThreadProc: Downloading file catalog.z from McAfeeHttp
20101202123113    I    #4988    SIM_InetMgr    Downloading file catalog.z from session 1, LocalDir=C:\Windows\TEMP\naiBE7A.tmp\00000000, RemoteDir=
20101202123113    I    #4988    naInet      Open URL: http://update.nai.com:80/Products/CommonUpdater/catalog.z
20101202123113    I    #4988    naInet      Trying to download using Microsoft WinInet library
20101202123113    I    #4988    naInet      Conneting to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202123113    I    #4988    naInet      No resume download needed, calling InternetOpenUrl
20101202123113    I    #4988    NAINET      Resolving name 192.168.30.2 to address
20101202123113    I    #4988    NAINET      Name resolved to 192.168.30.2
20101202123114    I    #4988    naInet      Downloading a file of total size: 3244, content-length: 3244
20101202123114    I    #4988    naInet      Downloaded 3244 bytes this time
20101202123114    I    #4988    naInet      Downloaded 0 bytes this time
20101202123114    I    #4988    SIM_InetMgr    Downloaded file catalog.z successfully in session 1, size=3244, hash=3F0C3273AA702C18CB13FEDF682B81BC9A8CD7CA
20101202123114    I    #4988    SiteMgr     CheckManagedPkgDependency returned = 0
20101202123114    I    #4988    SiteMgr     CheckManagedPkgDependency returned = 0
20101202123114    I    #4988    SiteMgr     CheckManagedPkgDependency returned = 0
20101202123114    I    #4988    SiteMgr     CheckManagedPkgDependency: No Managed Pkg Dependency List found
20101202123114    I    #4988    SiteMgr     CheckManagedPkgDependency returned = 1
20101202123114    I    #4988    SiteMgr     MirrorThreadProc: Checking in mirror package: ProductID:SUPPCLNT1000, ProductVersion:2.3.0, PackageType:ServicePack, LangID:0000, HotFixVersion:
20101202123114    I    #4988    SIM_InetMgr    Downloading file PkgCatalog.z from session 1, LocalDir=C:\Windows\TEMP\naiBE7A.tmp\00000001, RemoteDir=Current\SUPPCLNT1000\ServicePack\0000
20101202123114    I    #4988    naInet      Open URL: http://update.nai.com:80/Products/CommonUpdater/Current/SUPPCLNT1000/ServicePack/0000/PkgCatalog.z
20101202123114    I    #4988    naInet      Trying to download using Microsoft WinInet library
20101202123114    I    #4988    naInet      Conneting to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202123114    I    #4988    naInet      No resume download needed, calling InternetOpenUrl
20101202123114    I    #4988    naInet      Downloading a file of total size: 1420, content-length: 1420
20101202123114    I    #4988    naInet      Downloaded 1420 bytes this time
20101202123114    I    #4988    naInet      Downloaded 0 bytes this time
20101202123114    I    #4988    SIM_InetMgr    Downloaded file PkgCatalog.z successfully in session 1, size=1420, hash=349609E3476B555F26C876A622364DEF921AAD90
20101202123114    I    #4988    SiteMgr     CheckInMirrorPackage: Downloading file ApplyDAT.McS from site McAfeeHttp::Current\SUPPCLNT1000\ServicePack\0000
20101202123114    I    #4988    SiteMgr     CheckInMirrorPackage: Downloading file MER.exe from site McAfeeHttp::Current\SUPPCLNT1000\ServicePack\0000
20101202123114    I    #4988    SIM_InetMgr    Downloading file MER.exe from session 1, LocalDir=C:\Windows\TEMP\naiBE7A.tmp\00000001, RemoteDir=Current\SUPPCLNT1000\ServicePack\0000
20101202123114    I    #4988    naInet      Open URL: http://update.nai.com:80/Products/CommonUpdater/Current/SUPPCLNT1000/ServicePack/0000/MER.exe
20101202123114    I    #4988    naInet      Trying to download using Microsoft WinInet library
20101202123114    I    #4988    naInet      Conneting to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202123114    I    #4988    naInet      No resume download needed, calling InternetOpenUrl
20101202123114    I    #4988    naInet      Downloading a file of total size: 630080, content-length: 630080
20101202123114    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123114    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 40256 bytes this time
20101202123115    I    #4988    naInet      Downloaded 0 bytes this time
20101202123115    I    #4988    SIM_InetMgr    Downloaded file MER.exe successfully in session 1, size=630080, hash=A7EF9A5E10BF2B622204B011361976B8752603DF
20101202123115    I    #4988    SiteMgr     CheckInMirrorPackage: Downloading file SuppClntDet.McS from site McAfeeHttp::Current\SUPPCLNT1000
20101202123115    I    #4988    SIM_InetMgr    Downloading file SuppClntDet.McS from session 1, LocalDir=C:\Windows\TEMP\naiBE7A.tmp\00000001, RemoteDir=Current\SUPPCLNT1000
20101202123115    I    #4988    naInet      Open URL: http://update.nai.com:80/Products/CommonUpdater/Current/SUPPCLNT1000/SuppClntDet.McS
20101202123115    I    #4988    naInet      Trying to download using Microsoft WinInet library
20101202123115    I    #4988    naInet      Conneting to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202123115    I    #4988    naInet      No resume download needed, calling InternetOpenUrl
20101202123115    I    #4988    naInet      Downloading a file of total size: 91132, content-length: 91132
20101202123115    I    #4988    naInet      Downloaded 65536 bytes this time
20101202123115    I    #4988    naInet      Downloaded 25596 bytes this time
20101202123115    I    #4988    naInet      Downloaded 0 bytes this time
20101202123115    I    #4988    SIM_InetMgr    Downloaded file SuppClntDet.McS successfully in session 1, size=91132, hash=C0CC4B741F0B3EBEBF417CC3B65F1D41543AD539
20101202123115    I    #4988    SiteMgr     CheckInThreadProc: Check in thread started
20101202123115    I    #4988    SiteMgr     SetSiteStatus: Setting catalog version to 20101125220113
20101202123115    I    #4988    SiteMgr     Sending catalog version change notification to ePO server...
20101202124130    I    #4668    SiteMgrWrap    Created instance of Site Manager
20101202124130    I    #4668    SiteMgr     SetEPOMode: SiteMgr enter ePO mode, server=TEB330-HPV01, port=8443, EPOUser=, Password=********
20101202124130    I    #4668    SiteMgr     DALInit: Connected to DAL successful
20101202124130    I    #4668    SiteMgr     SetEPOMode: Set ePO mode successful
20101202124130    I    #4668    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread started
20101202124130    I    #4668    SIM_InetMgr    Starting download session for url myavert.avertlabs.com:8801
20101202124130    I    #4668    naInet      HTTP Session initialized
20101202124132    I    #4668    naInet      Connecting to HTTP Server using Microsoft WinInet
20101202124132    I    #4668    naInet      Trying to connect to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202124132    I    #4668    naInet      Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
20101202124132    I    #4668    SIM_InetMgr    Started download session 1 for site myavert.avertlabs.com:8801
20101202124132    I    #4668    SiteMgr     GeneralInetRequestThreadProc: Downloading /reportservice.asmx
20101202124132    I    #4668    SIM_InetMgr    Downloading file reportservice.asmx from session 1, LocalDir=C:\Windows\TEMP\nai27F1.tmp\00000000, RemoteDir=
20101202124132    I    #4668    naInet      Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
20101202124132    I    #4668    naInet      Trying to download using Microsoft WinInet library
20101202124132    I    #4668    naInet      Conneting to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202124132    I    #4668    naInet      No resume download needed, calling InternetOpenUrl
20101202124132    I    #4668    NAINET      Resolving name 192.168.30.2 to address
20101202124132    I    #4668    NAINET      Name resolved to 192.168.30.2
20101202124134    I    #4668    naInet      Downloading a file of total size: 8034, content-length: 8034
20101202124134    I    #4668    naInet      Downloaded 8034 bytes this time
20101202124134    I    #4668    naInet      Downloaded 0 bytes this time
20101202124134    I    #4668    SIM_InetMgr    Downloaded file reportservice.asmx successfully in session 1
20101202124134    I    #4668    naInet      HTTP Session closed
20101202124134    I    #4668    naInet      ------------------------------------------------------------
20101202124134    I    #4668    SIM_InetMgr    Session 1 ended, result=1
20101202124134    I    #4668    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread ended
20101202124134    x    #4668    SiteMgr     SiteMgr main control final release...
20101202124134    I    #4668    SiteMgrWrap    Created instance of Site Manager
20101202124134    I    #4668    SiteMgr     SetEPOMode: SiteMgr enter ePO mode, server=TEB330-HPV01, port=8443, EPOUser=, Password=********
20101202124134    I    #4668    SiteMgr     DALInit: Connected to DAL successful
20101202124134    I    #4668    SiteMgr     SetEPOMode: Set ePO mode successful
20101202124134    I    #4668    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread started
20101202124134    I    #4668    SIM_InetMgr    Starting download session for url myavert.avertlabs.com:8801
20101202124134    I    #4668    naInet      HTTP Session initialized
20101202124136    I    #4668    naInet      Connecting to HTTP Server using Microsoft WinInet
20101202124136    I    #4668    naInet      Trying to connect to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202124136    I    #4668    naInet      Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
20101202124136    I    #4668    SIM_InetMgr    Started download session 1 for site myavert.avertlabs.com:8801
20101202124136    I    #4668    SiteMgr     GeneralInetRequestThreadProc: Downloading /reportservice.asmx
20101202124136    I    #4668    SIM_InetMgr    Downloading file reportservice.asmx from session 1, LocalDir=C:\Windows\TEMP\nai3787.tmp\00000000, RemoteDir=
20101202124136    I    #4668    naInet      Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
20101202124136    I    #4668    naInet      Trying to download using Microsoft WinInet library
20101202124136    I    #4668    naInet      Conneting to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202124136    I    #4668    naInet      No resume download needed, calling InternetOpenUrl
20101202124137    I    #4668    naInet      Downloading a file of total size: 965, content-length: 965
20101202124137    I    #4668    naInet      Downloaded 965 bytes this time
20101202124137    I    #4668    naInet      Downloaded 0 bytes this time
20101202124137    I    #4668    SIM_InetMgr    Downloaded file reportservice.asmx successfully in session 1
20101202124137    I    #4668    naInet      HTTP Session closed
20101202124137    I    #4668    naInet      ------------------------------------------------------------
20101202124137    I    #4668    SIM_InetMgr    Session 1 ended, result=1
20101202124137    I    #4668    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread ended
20101202124137    x    #4668    SiteMgr     SiteMgr main control final release...
20101202124137    I    #4668    SiteMgrWrap    Created instance of Site Manager
20101202124137    I    #4668    SiteMgr     SetEPOMode: SiteMgr enter ePO mode, server=TEB330-HPV01, port=8443, EPOUser=, Password=********
20101202124137    I    #4668    SiteMgr     DALInit: Connected to DAL successful
20101202124137    I    #4668    SiteMgr     SetEPOMode: Set ePO mode successful
20101202124137    I    #4668    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread started
20101202124137    I    #4668    SIM_InetMgr    Starting download session for url myavert.avertlabs.com:8801
20101202124137    I    #4668    naInet      HTTP Session initialized
20101202124139    I    #4668    naInet      Connecting to HTTP Server using Microsoft WinInet
20101202124139    I    #4668    naInet      Trying to connect to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202124139    I    #4668    naInet      Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
20101202124139    I    #4668    SIM_InetMgr    Started download session 1 for site myavert.avertlabs.com:8801
20101202124139    I    #4668    SiteMgr     GeneralInetRequestThreadProc: Downloading /reportservice.asmx
20101202124139    I    #4668    SIM_InetMgr    Downloading file reportservice.asmx from session 1, LocalDir=C:\Windows\TEMP\nai4345.tmp\00000000, RemoteDir=
20101202124139    I    #4668    naInet      Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
20101202124139    I    #4668    naInet      Trying to download using Microsoft WinInet library
20101202124139    I    #4668    naInet      Conneting to Proxy Server 192.168.30.2:3128 using INTERNET_OPEN_TYPE_PROXY
20101202124139    I    #4668    naInet      No resume download needed, calling InternetOpenUrl
20101202124140    I    #4668    naInet      Downloading a file of total size: 973, content-length: 973
20101202124140    I    #4668    naInet      Downloaded 973 bytes this time
20101202124140    I    #4668    naInet      Downloaded 0 bytes this time
20101202124140    I    #4668    SIM_InetMgr    Downloaded file reportservice.asmx successfully in session 1
20101202124140    I    #4668    naInet      HTTP Session closed
20101202124140    I    #4668    naInet      ------------------------------------------------------------
20101202124140    I    #4668    SIM_InetMgr    Session 1 ended, result=1
20101202124140    I    #4668    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread ended
20101202124140    x    #4668    SiteMgr     SiteMgr main control final release...

How I can repair ePO?

5 Replies
McAfee Employee JoeBidgood
McAfee Employee
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Message 2 of 6

Re: ePO repository doesn't update

Do you have any agent handlers installed?

Thanks -

Joe

Re: ePO repository doesn't update

Yes, I have one agent handler in remote site. But I disabled Repository Replication...

Message was edited by: UltraFanat on 12/2/10 8:04:13 AM CST
McAfee Employee JoeBidgood
McAfee Employee
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Message 4 of 6

Re: ePO repository doesn't update

UltraFanat wrote:

Yes, I have one agent handler in remote site. But I disabled Repository Replication...

Agent handlers don't host repositories by default, so replication shouldn't affect them. I suspect you may have the issue described in KB 68414

HTH -

Joe

Highlighted

Re: ePO repository doesn't update

Joe,

I think, You are right with the issue.... But how I can resolve it?

McAfee Employee JoeBidgood
McAfee Employee
Report Inappropriate Content
Message 6 of 6

Re: ePO repository doesn't update

As stated in the article:

"McAfee has investigated this issue and a Proof of Concept (POC) Build is  currently available to resolve this issue. To obtain the POC Build,  contact McAfee Technical Support and quote this article number."

HTH -

Joe

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