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ePO not able to "Update Master Repository" through firewall.

Set up a test system in lab environment below a firewall and upon completion I cannot connect to the "update.nai.com" site to get updates. Checked configuration of source site and it is correct with port 80 open in firewall. When I check the firewall logs there is no instance where the test server has attempted to connect to the update server. A test ping to a client shows up and other actions have shown activity on the firewall. This is running on a VM.
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McAfee Employee
McAfee Employee
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Message 2 of 3

Re: ePO not able to "Update Master Repository" through firewall.

Hello @User89989631 

Thanks for your post.

I would like to request you to please check the EpoApsvr.log.

Log Location:
C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB\Logs

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McAfee Employee
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Message 3 of 3

Re: ePO not able to "Update Master Repository" through firewall.

Are you able to open source site # http://update.nai.com/  from browser?

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