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Jmac24
Level 9
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Message 1 of 5

ePO help launches online product documentation library

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When I want to get specific information on a particular policy, or anything, I'd click on the help button while on the page and it would bring up the information for that exact item. 

I'm on ePO 5.10 update 3 now, and all it does it launch a browser to https://docs.mcafee.com/

Is that working as designed or is there something I need to do to get it to get it to take me to the area I am at?

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McAfee Employee cdinet
McAfee Employee
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Message 4 of 5

Re: ePO help launches online product documentation library

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This was changed with epo 5.10 - I would recommend submitting a per per kb60021 to have that functionality returned.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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McAfee Employee cdinet
McAfee Employee
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Message 2 of 5

Re: ePO help launches online product documentation library

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I can't test mine at the moment, but it does try to go to docs.mcafee.com (my network is temporarily down).  Does it take you to a relevant page on docs.mcafee.com or just the root of that main page?

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Jmac24
Level 9
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Message 3 of 5

Re: ePO help launches online product documentation library

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Just the root of the main page (which makes using it pointless).

McAfee Employee cdinet
McAfee Employee
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Message 4 of 5

Re: ePO help launches online product documentation library

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This was changed with epo 5.10 - I would recommend submitting a per per kb60021 to have that functionality returned.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Jmac24
Level 9
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Message 5 of 5

Re: ePO help launches online product documentation library

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I found one that was open and accepted. Hopefully it is included in an update soon.

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