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ePO -> Product deployment task not received by managed system

Hello guys,

A linux sever RHEL 7.6.

McAfee agent 5.6.1.157 was successfully pushed from ePO server. Wakeup works perferctly.

Run Client task now -> McAfee Agent: Product Deployment -> ENSL 10.6.2.103 ==> always fails.

ePO shows:

Sent Run Now task "ENS 10.6.2 Linux deployment" to "xxx"
Run Client Task message expired
Task Completed

The same in server task log

 

I check the linux server but masvc, McScript.log donot show anything related to the time I sent the ENSL deployment task.

No file in /var/McAfee/agent/logs is touched when sending the task from ePO server.

It is obvious that the TASK is not received by the linux server.

 

I have uninstalled and newly installed the agent - still the same problem

The same agent was installed on another server successfully.

 

Could you please advise what is causing such problem /or how to troubleshoot it ? What & where to check  ?

 

Thank you.

 

1 Reply
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McAfee Employee
McAfee Employee
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Re: ePO -> Product deployment task not received by managed system

Is the agent successfully communicating to epo?  What if you assign a client task rather than run client task now - does the agent receive it when it checks into epo?

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