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Re: ePO displays initialization errors at the login screen

Thanks for your help all.

Reliable Contributor Troja
Reliable Contributor
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Message 22 of 27

Re: ePO displays initialization errors at the login screen

Hello,

you have to select in the download portal "all Versions". This ist the big grey button on the right everyone is looking for.

Have you used this user to install Extensions into EPO?

Cheers

Re: ePO displays initialization errors at the login screen

Thanks, I found it.

McAfee Employee cdinet
McAfee Employee
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Message 24 of 27

Re: ePO displays initialization errors at the login screen

if you had to change the user account connecting to sql when this started, as you said, are you sure that new user account has appropriate permissions to the database?  Does it have the same permissions the old account had?

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Re: ePO displays initialization errors at the login screen

The new user account has the exact same permissions as the previous user account.

Reliable Contributor Troja
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Message 26 of 27

Re: ePO displays initialization errors at the login screen

Another Question,

have you opened a support ticket? I think it is hard to find a solution for you, because there can be so many different errors. Support will to a remote session to look directly on your EPO Server.

Cheers

Re: ePO displays initialization errors at the login screen

Sorry, I thought this was the place to log a support. I have found the right portal & have managed to log a ticket there.

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