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Aen
Level 7
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Message 1 of 8

ePO Webpage timeout

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Anyone know the spot where i can change the timeout of the webpage?  Logs me out way to fast.

1 Solution

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Re: ePO Webpage timeout

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Hi Aen,

Pls follow the steps to increase the session time-out settings

1) Click Start,Run type explore and click ok

2) Navigate to the following folder program files\McAfee\ePolicy Orchestrator\Server\Conf\ and find the web.xml

3)find the session-timeout

5)change the current value from default to the desired number in minutes and the maximum is 10,000 minutes

6)save the changes and exit

7)restart all the McAfee ePOlicy Orchestrator services

Note : Pls stop all the McAfee ePO services before the changes

7 Replies

Re: ePO Webpage timeout

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Hi Aen,

Pls follow the steps to increase the session time-out settings

1) Click Start,Run type explore and click ok

2) Navigate to the following folder program files\McAfee\ePolicy Orchestrator\Server\Conf\ and find the web.xml

3)find the session-timeout

5)change the current value from default to the desired number in minutes and the maximum is 10,000 minutes

6)save the changes and exit

7)restart all the McAfee ePOlicy Orchestrator services

Note : Pls stop all the McAfee ePO services before the changes

Aen
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Message 3 of 8

Re: ePO Webpage timeout

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Perfect!  Giving this a try.  Thanks again.

hem
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Message 4 of 8

Re: ePO Webpage timeout

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KB#:  KB51641.

SCtbe
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Message 5 of 8

Re: ePO Webpage timeout

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hem wrote:

KB#:  KB51641.

And for complete knowledge in this topic, this KB has following sentence:

"To verify if the screen refreshes automatically, look at the three icons in the upper right of the window. The middle icon will either be two arrows (manual refresh) or a clock (automatic refresh)."

But how to change from manual to automatic refresh?

McAfee Employee
McAfee Employee
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Message 6 of 8

Re: ePO Webpage timeout

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You can't change from one to the other - whether or not the page refreshes automatically is hardcoded into the page itself. I believe this piece of information is included to explain why some pages time out and others don't.

HTH -

Joe

Aen
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Message 7 of 8

Re: ePO Webpage timeout

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lakshmanans, works like a charm.  Thanks!

Re: ePO Webpage timeout

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Hi Aen,

Your Always welcome