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ePO Failed to enumerate domains, authentication required


We hit a speedbump today after installing ePO 4.5. We are trying to add a new system but somehow it wont authenticat the administrator rights which is odd.

The SQL server and ePO server is set to the same administrator rights (built-in) but somehow it wont go thru.

The orin log says:

ERROR [http-8443-Processor22] util.DomainListProvider  - Failed to get domain list: The list of servers for this workgroup is not currently available
com.mcafee.epo.core.EpoJNIException: The list of servers for this workgroup is not currently available
at com.mcafee.epo.core.ServerNative.getNTDomainListNative(Native Method)
at com.mcafee.epo.core.ServerNative.getNTDomainList(
at com.mcafee.epo.policy.ui.util.DomainListProvider.getDomains(
at com.mcafee.epo.policy.ui.action.NewComputerAction.CheckDomainAccess(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(

Note that it says "The list of servers for this "WORKGROUP" is not currently available. Who sayed anything about workgroup, im trying to look up a domain? Stupid ePO server

1 Reply

Re: ePO Failed to enumerate domains, authentication required


I'm moving your post to the ePO Community. You'll always get a faster answer by choosing a product community to post in.

Hope this helps,


ePO Support Center Plug-in
Check out the new ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.