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ePO Compliance Summary problems

My Compliance Summary shows 128 systems that are non-compliant.
But.. they have everything installed, its just their agents are not reporting the VS Engine version or DAT Version.
I just upgraded all our agents to 4.0, and still they are not reporting the infomation.

Please help?
7 Replies

RE: ePO Compliance Summary problems

Have the systems been rebooted since the agent upgrade ?

EDIT: - also were the clients reporting correctly before the upgradet bto MA 4.0 ?

Jim

RE: ePO Compliance Summary problems

The clients have never reported correctly from the workstations.
The servers have reported.

I was hoping the agent upgrade might help, but it hasnt.

As of this morning, all the workstations have been rebooted, still not reporting VS info to ePo. However, I know for a fact that ePo pushed out VS 8.7i last week. I have verified this on more than 10 workstations.

RE: ePO Compliance Summary problems

Strange - any errors showing in the Remote Agent Log on the clients during an ASIC ?

RE: ePO Compliance Summary problems

two dumb questions..
I cant seem to find the Agent Event Log
and
what does ASIC mean?

RE: ePO Compliance Summary problems



Should have been ASCI - sorry - is that more meaningful ? (Agent Server Comminication Interval)
- it's the time interval you configure for the remote agents to check in with the central ePO server.

Remote Agent Log can be found at http://client-machine-name:remote-agent-wake-up-port

Jim

RE: ePO Compliance Summary problems

Agent-to-server communication interval : 60 mins
Policy enforcement: 5 mins

------log-----
McAfee Agent Activity Log

Version [4.0.0.1345] Computer name [SAN-GTFBKB1] ePO server [SAN2-SQL1]
View debug logs: FrameSvc current / previous, NaPrdMgr current / previous

...
Friday, March 06, 2009 9:42:43 AM Info Agent Next policy enforcement in 5 minutes
Friday, March 06, 2009 9:42:44 AM Info Scheduler Scheduler: Invoking task [Deployment]...
Friday, March 06, 2009 9:42:44 AM Info Updater Checking update packages from repository ePO_SAN2-SQL1.
Friday, March 06, 2009 9:42:44 AM Info Updater Initializing update...
Friday, March 06, 2009 9:42:44 AM Info Updater Verifying catalog.z.
Friday, March 06, 2009 9:42:44 AM Info Updater Extracting catalog.z.
Friday, March 06, 2009 9:42:44 AM Info Updater Loading update configuration from: catalog.xml
Friday, March 06, 2009 9:42:45 AM Info Updater Update Finished
Friday, March 06, 2009 9:42:46 AM Info Scheduler The task Deployment is successful
Friday, March 06, 2009 9:42:46 AM Info Scheduler Scheduler: Task [Deployment] is finished
Friday, March 06, 2009 9:43:49 AM Info Agent Agent is looking for events to upload
Friday, March 06, 2009 9:47:43 AM Info Agent Agent Started Enforcing policies
Friday, March 06, 2009 9:47:43 AM Info Management Enforcing Policies for VIRUSCAN8700
Friday, March 06, 2009 9:47:43 AM Info Management Enforcing Policies for EPOAGENT3000META
Friday, March 06, 2009 9:47:43 AM Info Management Enforcing Policies for EPOAGENT3000
Friday, March 06, 2009 9:47:43 AM Info Management Enforcing Policies for McAfee Agent
Friday, March 06, 2009 9:47:44 AM Info Scheduler Added a new task Deployment to Scheduler's task list
Friday, March 06, 2009 9:47:44 AM Info Agent Agent finished Enforcing policies
Friday, March 06, 2009 9:47:44 AM Info Agent Next policy enforcement in 5 minutes
Friday, March 06, 2009 9:47:45 AM Info Scheduler Scheduler: Invoking task [Deployment]...
Friday, March 06, 2009 9:47:45 AM Info Updater Checking update packages from repository ePO_SAN2-SQL1.
Friday, March 06, 2009 9:47:46 AM Info Updater Initializing update...
Friday, March 06, 2009 9:47:46 AM Info Updater Verifying catalog.z.
Friday, March 06, 2009 9:47:46 AM Info Updater Extracting catalog.z.
Friday, March 06, 2009 9:47:46 AM Info Updater Loading update configuration from: catalog.xml
Friday, March 06, 2009 9:47:47 AM Info Updater Update Finished
Friday, March 06, 2009 9:47:47 AM Info Scheduler The task Deployment is successful
Friday, March 06, 2009 9:47:47 AM Info Scheduler Scheduler: Task [Deployment] is finished
Friday, March 06, 2009 9:48:49 AM Info Agent Agent is looking for events to upload
...

RE: ePO Compliance Summary problems

Hello,
check your Compliance Report under Reporting.
There might be some wrong Criteria.