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ePO Agent 4.5 and windows 2003

Got a problem.
trying to upgrade a windows 2003 server with SP2 R2 installed on it with the latest 4.5 agent.

I keep getting a failed to install error message.
have also tried installing agnt 4.0 with the same result.

tried with local admin username / password as well as with domain admin username / password
3 Replies
McAfee Employee
McAfee Employee
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Message 2 of 4

RE: ePO Agent 4.5 and windows 2003

The agent install log will be called frminst_<machinename>.log - are there any errors in there?

HTH -

Joe

RE: ePO Agent 4.5 and windows 2003

Error trace:
[Main thread]->
[Attempting to perform a setup operation]->
2un MSI]->
error 1603: Fatal error during installation.
#4524 Thread Ins Exit program
#4524 Setup Ins END 1603

this is the error
McAfee Employee
McAfee Employee
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Message 4 of 4

RE: ePO Agent 4.5 and windows 2003

Okay, this means the MSI is running but returning an error.
In the same folder there should be a file called mfeagent.msi. <date.and.time.>.log - can you search this file for the string FAILURE: and post anything that is found?

Thanks -

Joe