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Level 7

ePO 5.9.0 Certificate Manager Duplicate Cl


I recently upgraded from ePO 5.3 to 5.9.0 - we had some issues with SQL server versions but got around that, so the product is running on a standalone server for about 530 devices.

However, when I went to log on to the web interface after the upgrade through Chrome, there was an error regarding certificates

I followed the KB87017 to Migrate Certificates on Friday.

I came in on Monday AM and see below in the Certficate Manager

Product: Agent Handler
Key size: 2048
Hash Algorithm: SHA1withRSA
Expiration: Thu Jan 07 10:40:12 GMT 2044
Description: Agent handler certificates are used for secure communication between McAfee Agent and ePO server.
Status: 48% of your endpoints use certificates derived from this root certificate

We  now have duplicate entries in our ePO - there are two entries for each client, one managed, the other unmanaged. 

In our AD Sync folder we are seeing duplicates of each server unmanaged. I have verified AD Sync is working correctly.

How do we proceed here?

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