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ePO 5.10 Dashboard problem after SQL Restart

Hi,

After a restart of the SQL-server the Dashboard is not functioning anymore. The error displayed is: "An unexpected error occured."

I restarted the ePO-Server, but the error occured to.

The orion log shows:

2019-11-25 13:27:43,708 ERROR [http-nio-8443-exec-22] service.DefaultDashboardService - error creating dashboard element:
com.mcafee.orion.console.ui.dashboard.service.DashboardServiceRuntimeException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:300)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElements(DefaultDashboardService.java:1938)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElements(DefaultDashboardService.java:1909)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardPagesViewableByUser(DefaultDashboardService.java:1475)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardPagesViewableByUser(DefaultDashboardService.java:1306)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:243)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
... 77 more

The ePO Version is 5.10 CU4

 

Thanks

Labels (2)
12 Replies
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McAfee Employee
McAfee Employee
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Message 2 of 13

Re: ePO 5.10 Dashboard problem after SQL Restart

Hi MrRobert,

Was this happened after immediate SQL server reboot. There could be multiple reasons for dashboard failure and mainly a DB connection. Since how long you have been seeing this error. The below information is very limited and there could be an actual error written in Orion log. We need to debug Orion to find the actual error.

Are you able to access all the other features in ePO. 

Note : Generally you may see some error in dashboard post SQL server reboot because it has to load all the files from database which may take some time. Eventually it should load. Incase if it is more than an hour, please reach out to our support to fix the ongoing issue.

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!

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McAfee Employee
McAfee Employee
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Message 3 of 13

Re: ePO 5.10 Dashboard problem after SQL Restart

Adding to this, check if all the extensions are loaded. Also check in Orion log if there is any Extension error.

Highlighted

Re: ePO 5.10 Dashboard problem after SQL Restart

Hi,

there aren't any extension errors.

The restart of the SQL-server was Windows patches.

I know that after a restart of the ePO-Services, some functions are working after several minutes. 
But i wait several hours and the problem still exist.
Other functions in the ePO are working without any problems.

There are 2 entries in the orion log. The first one i posted before and the second one you see below.

2019-11-25 13:27:44,208 ERROR [http-nio-55115-exec-22] servlet.ControllerServlet - Exception thrown by ActionBean:
com.mcafee.orion.console.ui.dashboard.service.DashboardServiceRuntimeException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:300)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
... 74 more

 

The stderr.log shows also 2 entries:

Nov 25, 2019 3:05:01 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet console threw exception
com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

Nov 25, 2019 3:05:01 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [core] in context with path [/core] threw exception [com.mcafee.orion.console.ui.dashboard.service.DashboardServiceRuntimeException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id] with root cause
com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

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Message 5 of 13

Re: ePO 5.10 Dashboard problem after SQL Restart

Why was the sql server rebooted?  Did anything else change?  You can ignore this error:

Caused by: com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id

What kind of errors do you see in the stderr.log?  That is the startup log and is located in the epo install directory - server\logs.  You should see a server startup in xxxx ms message, but there also may be some errors.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Highlighted

Re: ePO 5.10 Dashboard problem after SQL Restart

Hi,

The SQL server was rebooted because of a Windows patch. We did the reboot 2 times.
All the time, the ePO services were up.
Nothing else changed.

This morning i saw that error with the dashboard.
All other functions are working.
In the orion log i don't see any extension error.

The orion log shows 2 errors. The first one i posted above.
The second one you see below:

2019-11-25 13:27:44,208 ERROR [http-nio-55115-exec-22] servlet.ControllerServlet - Exception thrown by ActionBean:
com.mcafee.orion.console.ui.dashboard.service.DashboardServiceRuntimeException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:300)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
... 74 more

 

The sdterr.log has the following 2 entries:

Nov 25, 2019 3:05:01 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet console threw exception
com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

Nov 25, 2019 3:05:01 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [core] in context with path [/core] threw exception [com.mcafee.orion.console.ui.dashboard.service.DashboardServiceRuntimeException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id] with root cause
com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

Highlighted

Re: ePO 5.10 Dashboard problem after SQL Restart

Hi,

We restarted the SQL server, because of Windows updates.
This was last weekend. We didn't stopped the ePO services.

I can access all the other features in the ePO.
I know that after a restart of the ePO services, every is functioning after a while.
But after more than an hour the dashboard still have a problem.

In the orion-log I don't see any extension errors.
The orion-log has 2 entries at that time.
The first one, i posted above.
The second one you see below.

2019-11-25 13:27:44,208 ERROR [http-nio-8443-exec-22] servlet.ControllerServlet - Exception thrown by ActionBean:
com.mcafee.orion.console.ui.dashboard.service.DashboardServiceRuntimeException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:300)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
... 74 more


The errors in the stderr.log are also two:

Nov 25, 2019 4:38:26 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet console threw exception
com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

Nov 25, 2019 4:38:26 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [core] in context with path [/core] threw exception [com.mcafee.orion.console.ui.dashboard.service.DashboardServiceRuntimeException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id] with root cause
com.mcafee.orion.core.ui.dashboard.DashboardElementException: Unknown subject in quickfind element URI:console.quickfind:mne.quickFind.id
at com.mcafee.orion.console.ui.quickfind.QuickFindDashboardElementFactory.get(QuickFindDashboardElementFactory.java:88)
at com.mcafee.orion.console.ui.dashboard.service.DefaultDashboardService.getDashboardElement(DefaultDashboardService.java:292)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getGroupedDashboardList(DashboardAction.java:683)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.getCurrentDashboardAndSetupDashboardSelect(DashboardAction.java:255)
at com.mcafee.orion.console.ui.dashboard.DashboardAction.init(DashboardAction.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:64)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:342)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:162)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:743)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:485)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:410)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:337)
at com.mcafee.orion.core.servlet.Forward.respond(Forward.java:143)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:163)
at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.servlet.filter.OptionsHttpMethodFilter.doFilter(OptionsHttpMethodFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1137)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

 

 

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Message 8 of 13

Re: ePO 5.10 Dashboard problem after SQL Restart

Are you still having this problem?  If so, you can enable logging unexpected errors.
First do this:
1- Edit server\conf\orion\orion.properties
2- Replace 'orion.exception.show.detail=false' with 'orion.exception.show.detail=true'
3- Restart Tomcat

Then reproduce the issue. Instead of "unexpected error" the console should give you a jstack trace.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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Re: ePO 5.10 Dashboard problem after SQL Restart

Hi,

I opened a case by McAfee. The problem is a corrupt "extensions-table" in the epo-db. McAfee tried to repair the Extension-table, but i prefer a restore th epo-db.

It should be clared, why the problem first encountered after a restart of the epo-services. I think, the extension are one time loaded from the db and after the table get corrupted, it is functioning till a restart.

Maybe someone in the community can answer that.

Thanks

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Message 10 of 13

Re: ePO 5.10 Dashboard problem after SQL Restart

We would have to have sql error logs for the time frame that the issue occurred.  Why was the sql server restarted?  Was there an issue with sql - out of space, database in recovery for some reason, etc?  Restarting services shouldn't cause corruption, but it might be possible depending on circumstances of the shutdown and what was happening at the time.

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