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steveb
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Message 1 of 3

ePO 5.1 console: clear a users customizations

I have recently updated ePO to 5.1 and one user can not vew the system tree correctly.  I believe the problem is caused by a custom filter that was created in the previous version.

Is there an easy way to clear a users customizations as if they are logging into the console for the first time?

2 Replies

Re: ePO 5.1 console: clear a users customizations

I've had the exact same error in 5.1 when searching the system tree with a specific epo user resulted in no results.

Had to delete the user and recreate the account to fix this...

Message was edited by: jelmerm on 11/20/13 5:19:52 AM CST

Message was edited by: jelmerm on 11/20/13 5:20:11 AM CST
steveb
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Re: ePO 5.1 console: clear a users customizations

I was hoping to avoid deleting the user, as last time I deleted a user, it also deleted everything they had ever created: queries, reports, policies etc.

I have ended up rolling back to ePO 5.0 due to the amount of other problems that were occuring so the problem is sort of resolved