cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 12
Report Inappropriate Content
Message 1 of 8

ePO 4.6 - missing from a DNS server near you - productcatalog.mcafee.com

Don't know why it vanished from mcafee's DNS, but I can't resolve

productcatalog.mcafee.com

Nor can my ePO server.  A shame, because that feature's rather nice...

Wake up, McAfee, and fix ASAP.

7 Replies
Highlighted
Level 9
Report Inappropriate Content
Message 2 of 8

Re: ePO 4.6 - missing from a DNS server near you - productcatalog.mcafee.com

It just came out yesterday. It took them about an hour just to get the download links working correctly.

I'm liking it though, it let me know I was behind on patches that were not showing up on mysupport.mcafee.com . Changing client tasks so they are moveable threw me when I looked at one. Just think of all those McAfee admins that had lots of hardcoded tasks everywhere.

Highlighted
Level 12
Report Inappropriate Content
Message 3 of 8

Re: ePO 4.6 - missing from a DNS server near you - productcatalog.mcafee.com

It's working now.  Fab.

I have to confess, I'm impressed by what I see.

Highlighted
Level 12
Report Inappropriate Content
Message 4 of 8

Re: ePO 4.6 - missing from a DNS server near you - productcatalog.mcafee.com

I still can't resolve that DNS entry...

Highlighted
Level 12
Report Inappropriate Content
Message 5 of 8

Re: ePO 4.6 - missing from a DNS server near you - productcatalog.mcafee.com

That was the name reported in the error xml file when it failed to connect to the Software Catalog server.

Whatever the problem was, it is working now.

Highlighted

Re: ePO 4.6 - missing from a DNS server near you - productcatalog.mcafee.com

I can not resolve that DNS also

mcafee.com goes fine, but not the productcatalog.mcafee.com

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 7 of 8

Re: ePO 4.6 - missing from a DNS server near you - productcatalog.mcafee.com

Is the "download software product list" task successful? It appears from a quick test that the domain doesn't resolve, but the task works correctly...

Thanks -

Joe

Highlighted

Re: ePO 4.6 - missing from a DNS server near you - productcatalog.mcafee.com

The task was not successful, but looks like I know the reason. Error says that it can not resolve host name. Data center where EPO server is located has strict DNS and firewall security rules, So I turn to network team to open DNS ports for internet name resolution for me. Thanks for now

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community