cancel
Showing results for 
Search instead for 
Did you mean: 

ePO 4.6.2 web interface will not start

I have been having issues with the web interface not starting on ePO 4.6.2 and I can't see what the issue is, I've restarted SQL and the ePO services but still nothing I get a error HTTP 500 Internal Server Error .

Any help would be greatly appreciated with this issue. Attached is a copy of the Orion log file.

1 Reply
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: ePO 4.6.2 web interface will not start

One of the core extensions - in this case epo_help - is damaged, and because the other core extensions depend on it, they are also failing. Please open a case with Support for this as we'll have to go through the extensions in your environment.

HTH -

Joe