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ePO 4.5 Application Services auto stop

Hi All, I have ePO 4.5.5 version. Application Services stop automatically (event ID error 1000, 257, 491) then i must start manual to login epo console. See attach for more info, please help me, thanks!

4 Replies
McAfee Employee
McAfee Employee
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Message 2 of 5

Re: ePO 4.5 Application Services auto stop

The error here relates to scan64, which is not part of ePO... are there any entries in the ePO logs? Any windows events that relate to ePO or Tomcat?

Thanks -

Joe

Re: ePO 4.5 Application Services auto stop

I remove VSE 8.8, but error event id 257, 491 that appear a lot in windows log. How about it?

McAfee Employee
McAfee Employee
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Message 4 of 5

Re: ePO 4.5 Application Services auto stop

I'm not sure why you think these events are related to ePO - they don't appear relevant as far as I can see. As I asked earlier, are there any entries in any of the logs that indicate a problem?

HTH -

Joe

Re: ePO 4.5 Application Services auto stop

Yes i checked it but just see error 257 & 491. So i think that maybe reason for epo stopped. Thanks Joe!