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ePO 3.6.1 false inactive clients

i am running epo 3.6.1 and have an issue with some of the winxp agents. they appear to the server as having not been contacted for several months, however reviewing the agents logs shows them to be up to date and communicating daily.

re-installing the agent has no effect

i attempted to delete one from the directory but now i can not add it back. the error is "Error adding computername. ." that computer i deleted no longer appears in the directory but is still running mcafee framework and receiving updates successfully.

any ideas?
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RE: ePO 3.6.1 false inactive clients

do they have duplicate GUID?

RE: ePO 3.6.1 false inactive clients

that happens to me as well.

another way to re establish reporting to the ePO is if possible log on to the machine in question , do a cmdagent/s and do a policy enforcement.
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