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zubair
Level 7
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Message 1 of 3

dat definition update

Dear pal ,

i am facing issue while downloading DAT definition through epo for client updates .  for acccesing internet we arfe suppose to go through proxy server . Below is the error message while downloading DAT definition files.

I am facing a issue while downloading repository from macafee site . When ever i try to downloadin#g dat definition it is giving me error mesage shown below .

error message :  Failed to download file catalog.z from site update.nai.com:80, error code 403 ( The process is not in background processing mode. )

Also when i try to pull manually from source site its give me error message .

error message :  faile to download site status file

                               

Please revert on priority its bit urgent we have to reply back to management for necessary action that have to taken

2 Replies
Reliable Contributor exbrit
Reliable Contributor
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Message 2 of 3

Re: dat definition update

Moved to ePO from Home Products for better attention.

Re: dat definition update

Hi Zubair,

You should use your proxy settings

log in Epo->menu->configuration->server settings->proxy settings.

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