I can't log into epo 4.6
The server was off for a few weeks. Switched it on today and unable to log in.
There is a long list of errors below the login screen before I even attempt to authenticate.
I've attached a screenshot and a notepad file with the error list.
Any help is greatly appreciated.
The login is failing with the message 'The user is not associated with a trusted SQL Server connection'.
core - Error creating bean with name 'core.db' defined in URL [jndi:/localhost/core/WEB-INF/beans.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.mcafee.orion.core.db.base.Database]: Constructor threw exception; nested exception is java.sql.SQLException: Login failed for user ''. The user is not associated with a trusted SQL Server connection.
CommonEvents - Dependency ComputerMgmt had initialization error
Are you able to validate \core\config page? If you are not able to validate the \core\config page then please follow the steps of KB#: KB52600.
In addition to the machine name, I will also suggest to check the TCP port listed in db.properties and in SQL configuration manager. If there is mismatch then please correct it in db.properties file.Message was edited by: hem on 31/8/11 9:00:14 PM IST
if the server was off for a few weeks maybe restarting epo services solve your problem
open the start menu and click on the run and then type services.msc
there are three mcafee epolicy service
mcafee epolicy orchestrator application service
mcafee epolicy orchestrator event parser
mcafee epolicy orchestrator apache
restart them and then try again to log in to epo.
I will suggest to create a new SQL user with sysadmin rights, map to ePO DB and try to validate \core\config page.
If this is not helping then please open a case with support. We will hep you in figuring out the cause of the issue.