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meforum
Level 10
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Message 1 of 3

Workaround for KB87371: Unable to save a process or file path in the On-Access Scan policy

Hi,

just came across that problem and after searching what the problem may is, I found that KB entry. (We had done a fresh 5.3.2 install and migrate/transfer agents from the old ePO – so I first though maybe it was my fault)

As I had to add some changes quickly and cannot wait for the hotfix, I did the following workaround:

  • Export Policies (VSE e.g.).
  • Open that saved xml file and look for the right section –e .g. (or just look for some known process entry)

<Section name="Server_Trusted-Application">

<Setting name="dwApplicationCount" value="2"/>

<Setting name="szApplicationItem_0" value="some.exe"/>

<Setting name="szApplicationItem_1" value="other.exe"/>

</Section>

Add a new

<Setting name="szApplicationItem_X" value="Y"/>

Replace X with the next number, depending on how much entries do you have. Replace Y with process name.

Don’t forget to increase value of dwApplicationCount to number of entries (see example above. Entries are starting from 0, 1, … but total number is 2)

  • Save file
  • Import polices (only select that policy you have modified)
2 Replies
Reliable Contributor Daniel_S
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Message 2 of 3

Re: Workaround for KB87371: Unable to save a process or file path in the On-Access Scan policy

Nice. Thanks for sharing.

Best regards
Dan
PhilR
Level 12
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Message 3 of 3

Re: Workaround for KB87371: Unable to save a process or file path in the On-Access Scan policy

EPO532HF1144868 has now been released to address the problem.

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