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jjmcpu
Level 8
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Message 1 of 9

Windows 10 1903 - can't install with McAfee

I'm very confused as to what is compatible for Windows 10 v 1903

I just tried to install Windows 10 1903 and it's telling me it's not compatible with Endpoint Security Threat Prevention and Endpoint Security Platform.

I am currently running Threat Prevention version 10.6.1 1208 and Security Platform 10.6.1 1124

I thought this was the latest and greatest. 

Can you please tell me what upgrade I need?

My Agent is 5.6.1 157

 

8 Replies
McAfee Employee cdinet
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Message 2 of 9

Re: Windows 10 1903 - can't install with McAfee

The July update version of ens is the only one that will install on 1903.

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jjmcpu
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Message 3 of 9

Re: Windows 10 1903 - can't install with McAfee

Is the July version available yet? 

McAfee Employee cdinet
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Message 4 of 9

Re: Windows 10 1903 - can't install with McAfee

Yes, it is available, but it was pulled.  It can still be obtained by opening a ticket, but you must be aware of why they pulled it.  See KB91642.

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ChrisQ
Level 9
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Message 5 of 9

Re: Windows 10 1903 - can't install with McAfee

You can upgrade to 1903 if you've installed the May updates first. You need 10.6.1.1449 (platform) and 10.6.1.1550 (Threat Protection), which are the versions after the May updates are installed

You can't install ENS after a Windows upgrade unless you get the July release, that's only available via support.

jjmcpu
Level 8
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Message 6 of 9

Re: Windows 10 1903 - can't install with McAfee

I installed the may updates 10.6.1.117, I don't see the version in my downloads for 10.6.1.1449 (platform) and 10.6.1.1550 (Threat Protection).

McAfee Employee cdinet
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Message 7 of 9

Re: Windows 10 1903 - can't install with McAfee

It is currently only available through support, as previously stated.  See KB91642.

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ChrisQ
Level 9
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Message 8 of 9

Re: Windows 10 1903 - can't install with McAfee


Capture.JPG

 

1171 is the extension, you need the updates (hotfixes)

McAfee Employee hem
McAfee Employee
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Message 9 of 9

Re: Windows 10 1903 - can't install with McAfee

https://kc.mcafee.com/corporate/index?page=content&id=KB85784

 

 

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