cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 11 of 14

Re: When is EPO 4.5 Patch 1 being released?

No problem

Joe

Highlighted

Re: When is EPO 4.5 Patch 1 being released?

...................and don't forget if you are running ePO 4.5 with installed Agent Handlers you'll need to uninstall the Agent Handler and then re-install with the ones contained in the Patch 1 download.

Our Agent Handlers reported they were incompatible with ePO 4.5 Patch 1 and we were unable to just re-run the setup to upgrade the Agent Handler as it kept prompting us for another disk! We had to de-install and re-install.

Stef

McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 13 of 14

Re: When is EPO 4.5 Patch 1 being released?

Hmm, that's not right - you certainly should be able to upgrade the agent handlers. I've just done a quick test without any problems...

I'm not sure why you had this problem

Regards -

Joe

Highlighted

Re: When is EPO 4.5 Patch 1 being released?

I must confess I only tried the upgrade on one AH, it wasn't to much of a hassle to uninstall and re-install.

I used the same source files as the successful re-install but the upgrade just stopped and asked for Disc 1

Stef

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community