cancel
Showing results for 
Search instead for 
Did you mean: 

Virus Scan 8.5 Not Updating From EPO

Hello,

I am currently testing E-Policy 3.6.1 on a domain for my company, with a view to rolling it out across the business (approx 500 clients) if it is successful. However, after setting up a test domain and 1 test domain client, McAfee is failing to update the DAT version on the client.

Here is what I have:

EPO 3.6.166
EPO Agent 3.6.0.453
VirusScan 8.5.0.781

The server is running Windows Server 2003 SP1, and the client is XP Professional SP2.

I have a test domain called 'epolicy.uk' running on a HP ML150 ProLiant Server. I have installed Virtual PC on this and created a virtual client, which I have joined to the domain successfully.

Using E-Policy I have pushed out the Agent and the VirusScan console to the machine. I checked in the packages to the master repository, replicated to the distributed repository and installed them on the client. The repository is fully shared, and everyone has admin rights on it.

When I check in either the 5200 engine, or a DAT / SuperDAT file (.exe) to the master repository, and replicate to the distributed one, the DAT update fails on the client.

The client is configured to run it's update from the configured distributed repository, logging on with admin credentials. When I run the update, it finds the repository, and verifies all the files fine. It even says that the update has run successfully at the end. However, when I check the DAT version in the Help/About section, it is still running at the old version.

Am I doing something fundamentally wrong? If EPO can't update one test client, there is no way my company will shell out for 500 clients worth.

Any help would be much appreciated.

Tom
1 Reply

RE: Virus Scan 8.5 Not Updating From EPO

Hello,

This is now sorted. Don't know what the problem was, but after a complete server/client rebuild, the problem seems to have recified itself.

Many thanks,

Tom
More McAfee Tools to Help You

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community