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Viewing Clients logs from epo

hello
is there a way to view clients logs from the epo server, such as access protection log, full scan log, and on access scanner log? Sometimes we need to view these logs for Trouble shooting.
I appreciate your reply.
4 Replies

RE: Viewing Clients logs from epo

It is only possible by accessing the clients c$ share. Not via the epo console.

RE: Viewing Clients logs from epo

Thanks for the reply
what are the name of the files that represent access protection log, full scan log, ...etc.?
tonyb99
Level 13
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Message 4 of 5

RE: Viewing Clients logs from epo

For the CMA/Mcafee agent the logs are here:
C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Db

For VSE 8.5 the logs are here:
C:\Documents and Settings\All Users\Application Data\McAfee\DesktopProtection\
AccessProtectionLog.txt
BufferOverflowProtectionLog.txt
OnAccessScanLog.txt
OnDemandScanLog.txt
EmailOnDeliveryLog.txt

dependent on whether you upgraded from VSE 8.00 to 8.5 you may also have some entries here:
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan
Waspy
Level 7
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Message 5 of 5

RE: Viewing Clients logs from epo

It's easier:

Start your local installed VirusScan Console 8.x

Menu Option / Remote-Console

Enter the machine name.
Then right click on AccessScan or DemandScan and display Protocols.

This works only, if both workstation has the same version of VirusScan.
V8.5i to V8.0 does not work.



greetz
Waspy