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Birane
Level 7
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Message 1 of 7

Verification de compatibilité des produits mcafee EPO 5.10

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Bonjour, je voulais mettre a jour le mcaffe epo 5.9.1 en 5.10 mais je suis bloquée ici

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McAfee Employee vivs
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Message 2 of 7

Re: Verification de compatibilité des produits mcafee EPO 5.10

Hello,

Please go to the product download site and try to download the packages:

https://www.mcafee.com/enterprise/en-in/downloads/my-products.html

You need to enter your Grant number and email address.

Please check the below KB article for ePO 5.10 minimum supported extensions:

https://kc.mcafee.com/corporate/index?page=content&id=KB90383


ePO Deep command is end of life and of support.

if you are not using it please remove it.

Before removing it please make sure that you have the latest backup of the ePO and ePO Database.

Please refer the below KB article for the backup:

KB66616

If you want you can open a Service Request as well with McAfee Drive Encryption team for more information.

---

Salut,

Veuillez vous rendre sur le site de téléchargement du produit et essayer de télécharger les packages:

https://www.mcafee.com/enterprise/en-in/downloads/my-products.html

Vous devez entrer votre numéro de subvention et votre adresse électronique.

Veuillez consulter l'article ci-dessous pour connaître les extensions minimales prises en charge par ePO 5.10:

https://kc.mcafee.com/corporate/index?page=content&id=KB90383

ePO Deep Command est fin de vie et de support.

si vous ne l'utilisez pas, supprimez-le.

Avant de la supprimer, assurez-vous de disposer de la dernière sauvegarde des bases de données ePO et ePO.

Veuillez vous reporter à l'article ci-dessous de la Base de connaissances pour la sauvegarde:

KB66616

Si vous le souhaitez, vous pouvez également ouvrir une demande de service avec l'équipe McAfee Drive Encryption pour plus d'informations.

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Birane
Level 7
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Message 3 of 7

Re: Verification de compatibilité des produits mcafee EPO 5.10

Comment supprimer edo deep command ?

EEDEEP

EPOAMT

EPO reports

McAfee Employee hem
McAfee Employee
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Message 4 of 7

Re: Verification de compatibilité des produits mcafee EPO 5.10

ePO Deep command is already EOL (end of life).

https://www.mcafee.com/enterprise/en-in/support/product-eol.html

I suggest to remove these extensions from the ePO server.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?please select Accept as Solution in my reply and together we can help other members?
Birane
Level 7
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Message 5 of 7

Re: Verification de compatibilité des produits mcafee EPO 5.10

&.PNG6.PNG

 how  to remove these extensions from the ePO server .?

McAfee Employee hem
McAfee Employee
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Message 6 of 7

Re: Verification de compatibilité des produits mcafee EPO 5.10

Please help me in translating the message.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?please select Accept as Solution in my reply and together we can help other members?
McAfee Employee cdinet
McAfee Employee
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Message 7 of 7

Re: Verification de compatibilité des produits mcafee EPO 5.10

Attached are instructions and a script for manually removing the deep command extensions. Please read the instructions carefully and follow them and let us know if you have any questions on it. The file is a .sql extension, so first open it up with notepad to view instructions, then you can copy the script from that.

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