cancel
Showing results for 
Search instead for 
Did you mean: 
norbertg
Level 12

VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

I am trying to update VSE to 8.8 p3 in Software Manager, however EPO keeps reporting that I have an update available.

See attachment.

I click on Update and I get the following log once the update is complete.

--- Start ---

Name: Check In Components

Source: Software Manager

Start Date: 2/11/13 11:00:30 AM

Duration: 2 minutes

User Name: sysadmin

Status: Completed

Log Messages

dummy 2/11/13 11:00:30 AM Started: Check In Components 

2/11/13 11:00:30 AM Downloading the following component:

2/11/13 11:00:30 AM Patch 3 (type PACKAGE) - filename=VIRUSCAN8800_1504.zip 

2/11/13 11:00:31 AM Downloading fileC:\PROGRA~2\McAfee\EPOLIC~1\DB\SoftwareManager\1074\8.8\VIRUSCAN8800_1504.zip. 

2/11/13 11:02:37 AM Successfully downloaded file C:\PROGRA~2\McAfee\EPOLIC~1\DB\SoftwareManager\1074\8.8\VIRUSCAN8800_1504.zip. 

2/11/13 11:02:37 AM Checking in package 'Patch 3' into branch 'Current'. 

2/11/13 11:02:46 AM Successfully checked in package 'Patch 3' into branch 'Current'. 

2/11/13 11:02:46 AM  Completed:Check In Components (Successfully installed 1 components) 

--- End ---

I go back to Software Manager and EPO keeps requesting to update VSE to 8.8p3.

pic1.JPG

Message was edited by: norbertg on 11/02/13 11:09:59 AM
0 Kudos
1 Solution

Accepted Solutions
alexn
Level 14

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

Yes, we got it, In your MR i can see VSE 8.8 P2 as well, just Remove it and you will be all set.

Please report back if your issue get resolved, so other could also follow this discussion to resolve the same issue.

I will here for further assistance as well.

alex.

Message was edited by: alexn on 2/11/13 9:22:18 AM CST

Message was edited by: alexn on 2/11/13 9:24:45 AM CST
0 Kudos
14 Replies
alexn
Level 14

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

Could you verify following?

1. Verfy the downloaded package is in your MR.

2.Run Product List update server Task.

3.If you see Package is in your MR, Remove it from there and Manaully download and recheck in it into your MR.

4.After it go to your software Manager and see whether it shows the same or not, if yes, Try restartiing ePo Application Service.

I dont know the actual cause for VSEp3, Infact this package include bothp2 and p3, maybe Software Manger only updating P2 package and thats why giving you this message again, theer are also seprate package for p2 and p3 and also composite p3 package as well, which is reposted, try downloading reposted p3 package,

Please let me know if the issue presists.

Regards,

Alex

0 Kudos
norbertg
Level 12

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

1. See below.

master_repository_step1.JPG

Followed 2,3, 4 didn't help.

current.JPG

Current MR:

current_mr.JPG

Message was edited by: norbertg on 11/02/13 4:18:39 PM
0 Kudos
mpost
Level 7

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

We have the same problem, ePO keeps reporting Patch 3 of VSE 8.8. I removed the patch from the MR and after the update off Software Manager the patch shows up two times, once checked in and once as an update.

0 Kudos
alexn
Level 14

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

Yes, we got it, In your MR i can see VSE 8.8 P2 as well, just Remove it and you will be all set.

Please report back if your issue get resolved, so other could also follow this discussion to resolve the same issue.

I will here for further assistance as well.

alex.

Message was edited by: alexn on 2/11/13 9:22:18 AM CST

Message was edited by: alexn on 2/11/13 9:24:45 AM CST
0 Kudos
mpost
Level 7

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

McAfee Agent>General>MuDefault>Updates Check here your MR branch for VSE.

     Checked, all are set to Current

Remove your Package from previous brach, or overwrite it into curent branch.

     We don't have any Patch 3 in the Previous branch.

Patch3VS8.8.jpg

0 Kudos
alexn
Level 14

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

Your Case is also same, please folow this,

Yes, we got it, In your MR i can see VSE 8.8 P2 as well, just Remove it and you will be all set.

Please report back if your issue get resolved, so other could also follow this discussion to resolve the same issue.

I will here for further assistance as well.

0 Kudos
mpost
Level 7

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

"Yes, we got it, In your MR i can see VSE 8.8 P2 as well, just Remove it and you will be all set."

     It looks like it's working, but now I have a version 8.8.0.3 checked in version of Patch 2, that OK?

Patch3VS8.8_2.jpg

0 Kudos
alexn
Level 14

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

No need to worry about P2 version because  reposted P3 also server as P2 as well.

Message was edited by: alexn on 2/11/13 9:54:44 AM CST

Message was edited by: alexn on 2/11/13 9:58:59 AM CST
0 Kudos
mpost
Level 7

Re: VSE 8.8p3 keeps reporting as update available in epo 4.6

Jump to solution

Well, in that case we leave it as it is now.

Alex, thx for solving it.

With kind regards,

Marten

0 Kudos