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Upgrading ePO Orchestra to 5.10

Hi All. i am having some issue when i tried to upgrading my ePO from 5.9 to 5.10. Issue that i am facing was in the installshield wizard i got error when i put admin username password in the " Administrator credentials used to log on to McAfee ePO. Anyone can assist ?
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Re: Upgrading ePO Orchestra to 5.10

Hi,

Wondering if you tried this by chance?  

 

Use SQL Authentication instead of Windows Authentication to connect to SQL server.

McAfee Employee cdinet
McAfee Employee
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Message 3 of 4

Re: Upgrading ePO Orchestra to 5.10

That could indicate either bad username/password combination or a failure to connect to database to validate the account.  You can check each of the install logs for any specific errors. The install custom actions log should contain more info on that. 

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ChrisQ
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Message 4 of 4

Re: Upgrading ePO Orchestra to 5.10

Sorry to sound so basic, but are you using the admin username/credentials you use to log on to the Windows server you're running ePO on, or the admin username/credentials you use to log onto the ePO console?

You need to be using the latter. 

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