I've assumed management of a very outdated ePO / VSE system. I need to update ePO from 5.3 to latest version of 5.10. I started the upgrade but I have some outdated software checked into ePO, mainly being VSE 8.8. It says I can install Patch 12 to get it compatible for the ePO upgrade, but I cannot find patch 12 in my software repository or on McAfee's website. My grant is current.
How should I proceed?
Solved! Go to Solution.
Extension you need to check in under Menu->Software->Extension->Install->Browse the zip file and install it.
ePO 5.3 is already end of life/ end of support. But you can find the extensions in the software managed of ePO 5.3. Or re-run the " Download Software Product List" server task.
You must upgrade your extension, but not necessarily the product on the end node before the ePO 5.10 upgrade
The minium supported VSE extensions is 8.8 patch 11
|VirusScan Enterprise (VSE)||8.8 update 11 and later||VIRUSCAN8800|
|VirusScan Enterprise 8.8|
VirusScan Enterprise Reports
Or first the ePO 5.9 upgrade, and the minimum version of VSE is 8.8 patch 9 extensions:
|VirusScan Enterprise (VSE)||8.8 Update 9||VIRUSCAN8800||22.214.171.1248||VirusScan Enterprise 8.8|
|8.8 Update 9||VIRUSCANREPORTS||126.96.36.1996||VirusScan Enterprise Reports|
So my ePO shows Patch 12 is installed. But when I run the ePO upgrade software, it shows the following "incompatible products" that must be either removed or upgraded:
VSE 188.8.131.528 - requires 184.108.40.2065
I just upgraded our ePO system from 5.3.0 to 5.3.1 and finally to 5.9.1. Currently finishing it up.
Under Software Manager, I upgraded every little necessary thing and got rid of unneeded stuff and it was happy.
This is what VSE is at for us...
Install Windows Patch 12 is now at 220.127.116.114 Current
Patch 12 is now at 18.104.22.168 Current
Management Extension is now at 22.214.171.1247
Reports Extension is now at 126.96.36.1996
I was able to update to 5.9.....when I try to go to 5.10, I still get the same message about VSE
VSE Enterprise 188.8.131.528 incompatible -> requires VSE 184.108.40.2065
My system shows Patch 12 checked into current branch, but I still get the above message.....
Extension would be present under package also which you have downloaded or would be explicitly available on download website (attached screenshot)
I don't see anything available on my downloads at McAfee website.
In my ePO i see Management Extension 220.127.116.117 available, but it won't let me check it in. (18.104.22.1688 is checked in).
If I download 22.214.171.1247 via ePO and then try to check it in manually, I get the message "Package missing required pkgcatalog.z file"