I am trying to upgrade epo from 5.9.1 to 5.10. It has found 3 products that have no known compatible version. Two of them I found in software manager but it fails when trying to remove them. The other I cant find in software manager. How can I get these removed?
Endpoint Encryption : Out of Band 220.127.116.11 (EEDEEP) - no known compatible version
ePO Deep Command Discovery and Reporting 18.104.22.1685 (EPOAMTReports) - no known compatible version
ePO Deep Command Management Framework 22.214.171.1245 (EPOAMT) - no known compatible version
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.