cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade ePo 5.3.1 to 5.9.0 issues

Jump to solution

Hello everyone.

I hope you are doing well.

I have a problem with upgrading to 5.9.0 ePo

When I started to checking ProductCompatibilityList, I have faced with this:

Endpoint Encryption : Admin 7.2.7.8 (EEADMIN) - no known compatible version

Endpoint Encryption : GO 7.2.7.8 (EEGO) - no known compatible version

Endpoint Encryption for : PC Software 7.2.7.8 (EEPC) - no known compatible version

 

I went to the McAfee site https://epo.mcafee.com/ProductCompatibilityList.xml

and I found that:

EEADMIN (for 5.9.0 needs 7.2.1)

EEGO (for 5.9.0 needs 7.2.1)

EEPC (for 5.9.0 needs 7.2.1)

Should I downgrade these extention ? or I need to do somthing else ?

Please, I kindly ask you to assist me with it

Thank you!

Tags (1)
1 Solution

Accepted Solutions

Re: Upgrade ePo 5.3.1 to 5.9.0 issues

Jump to solution

I've found the solution.

Followed this instruction https://kc.mcafee.com/corporate/index?page=content&id=KB79523

Thank you !

View solution in original post

1 Reply

Re: Upgrade ePo 5.3.1 to 5.9.0 issues

Jump to solution

I've found the solution.

Followed this instruction https://kc.mcafee.com/corporate/index?page=content&id=KB79523

Thank you !

View solution in original post

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community