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Upgrade Error from 4.5.6 to 4.6.6

Hi

   I hvea upgrade ePO 4.5.6 to  4.6.6, during upgrade step everything is work fine. But after upgrade finish, I try to edit client tesk, it show like file show.

3 Replies
Tristan
Level 15
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Message 2 of 4

Re: Upgrade Error from 4.5.6 to 4.6.6

You could possibly try uninstalling and re-installing your management and reporting extensions for each product

Message was edited by: Tristan on 12/04/13 10:34:30 IST

Re: Upgrade Error from 4.5.6 to 4.6.6

Hi

   Do you mean uninstall ePO, recheck in product? When I uninstall ePO, is it delete all data in Databse?

Tristan
Level 15
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Message 4 of 4

Re: Upgrade Error from 4.5.6 to 4.6.6

God No!!!!

Menu -> Software -> Extensions

In there are the management extensions and report extensions required to manage your products checked into ePO.

The other option is to do it through the 'software manager'

Menu -> Software -> Software Manager

Message was edited by: Tristan on 12/04/13 12:46:02 IST
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