I'm trying to upgrade to ePO 5.0, but the setup is returning the following error:
McAfee ePolicy Orchestrator Product Compatibility Check
These products are incompatible with ePO version 5.0; they must be removed or upgraded before ePO setup can continue:
Data Loss Prevention 220.127.116.116 (DATALOSS2000) - requires Data Loss Prevention 18.104.22.1689
Unfortunately, I can't seem to figure out how to upgrade to the required version. If I log into the support portal and provide my grant number, my only DLP options are McAfee Data Loss Prevention Endpoint 9.2 and McAfee Host Data Loss Prevention 9.1; no mention of a 9.3 version.
Any help would be greatly appreciated.
Solved! Go to Solution.
DLP 9.3.409 will be available in First Q 2013 and this is compatible with ePO 5.0, until then I would suggest you not to go on ePO5.0.
No longer "early Q2". The official KB article now reads:
"Support for Windows 8 will be provided when Host DLP 9.3 is released, which is expected to be within the first half of 2013. This article will be updated when this is posted to the McAfee download site."
Thanks for the link, but where on earth do I get the download from? Running the upgrade compatability test and can't go any further till I upgrade the following:
Data Loss Prevention 22.214.171.124 (DATALOSS2000) - requires Data Loss Prevention 126.96.36.1992
Help Desk Tool 188.8.131.52 (HelpDeskTool) - requires Help Desk Tool 184.108.40.206
Make sure you're using the correct Grant number, and look for "McAfee Data Loss Prevention Endpoint 9.3".
It shows up for me. Released June 6th it seems.