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TCash
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Update failed errors

Greetings,
We receive approximately 5 -10 ePO alerts a day with the following message. Some are VSE 8.00, Some VSE 8.5i.

"Update failed; see event log (from XXX workstation, IP Address XXX, User System running Virusscan ENT 8.00 UPD)

This has been pretty regular for sometime. When I pull the agent log from the offending cpu, the agent log does not show a failure.

Has anyone seen this type of problem? Any input is welcome and thanks in advance,

TCash


XPPro, SP2
ePO 3.6.1.231
CMA 3.6.0.574,
Engin 5200.2160
VSE8.5i patch 5 and VSE 8.00 patch 16