cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Update Endpoint Security problem

Jump to solution

Hi

I'm trying to deploy updates for my ENS and Threat Prevention clients through ePO, but I can't seem to deploy them using Client Tasks. I don't have the option. These are the only client update tasks that I have:
McAfee1.png

I went to my Master Repository and Checked in the lastest zip-files from the website, but i notice that they only show up as Type "Install".

McAfee2.png

If I got to Client Tasks and choose Product Deployment, I can select the packages, but I figured I should be able to update the clients and not re-deploy them every time.

Any idea what might be the issue?

1 Solution

Accepted Solutions
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Update Endpoint Security problem

Jump to solution

Hi @Poppels,

Thank you for your post. This is as per design, presuming you wish to "Upgrade" the product versions.

Product Update task is only meant for Updating the signatures and content updates. Product Deployment task is now mandatory for all kinds of product Upgrade (version change) and this can also be referred to here:

https://kc.mcafee.com/corporate/index?page=content&id=KB51560.

This Deployment task is required because McAfee has stopped releasing patch packages and has always been this way for ENS since 2019 May when we released the last patch update for Endpoint Security.

I sincerely hope this clarifies the reported issue here. Apologies for any inconvenience.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

View solution in original post

1 Reply
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Update Endpoint Security problem

Jump to solution

Hi @Poppels,

Thank you for your post. This is as per design, presuming you wish to "Upgrade" the product versions.

Product Update task is only meant for Updating the signatures and content updates. Product Deployment task is now mandatory for all kinds of product Upgrade (version change) and this can also be referred to here:

https://kc.mcafee.com/corporate/index?page=content&id=KB51560.

This Deployment task is required because McAfee has stopped releasing patch packages and has always been this way for ENS since 2019 May when we released the last patch update for Endpoint Security.

I sincerely hope this clarifies the reported issue here. Apologies for any inconvenience.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

View solution in original post

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community