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Unable to update clients

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Hello,

I've updated the Agent and the VSE to a newer version using Software manager for the master repository and pushed it to the current branch , the client won't able to take these updates even though I've a client task to update them automatically. the clients still on the old versions. it's a product update task with a daily schedule.

Thank you for your support


1 Solution

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Re: Unable to update clients

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Did you create a Product Install task, or a Product Update task?

It's a weird idiosyncrasy of the McAfee stack, but some products (DXL, TIE, Agent, etc.) will update by using the full installer, installed via a Product Install task.  Other products, such as VSE, have a separate update package that must be checked and, and then the upgrade run with a Product Update task.

4 Replies

Re: Unable to update clients

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Did you create a Product Install task, or a Product Update task?

It's a weird idiosyncrasy of the McAfee stack, but some products (DXL, TIE, Agent, etc.) will update by using the full installer, installed via a Product Install task.  Other products, such as VSE, have a separate update package that must be checked and, and then the upgrade run with a Product Update task.

Re: Unable to update clients

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Hi, Thank you for your reply.

I've a product update task with all package checked.

So that means i need a product deployment task with Install option ?

Re: Unable to update clients

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Product update task should work.

Re: Unable to update clients

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I think it's working for me now. I've added a product deployment task with daily schedule in addition of the product update task with daily schedule also.

Thank you guys for your help