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kylesun
Level 7

Unable to update Dat version

Hi guys ,

I get one problem.

One client PC, WinXP Sp2 , can not update its DAT to the latest version when i try to update it from EPO.

And an error message ," overlapped I/O operation is in progress" , pops up when I delopy new version Agent or VSE.

1.jpg

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7 Replies
kylesun
Level 7

Re: Unable to update Dat version

it's WinXP SP3 , not sp2.

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Dutchman39
Level 10

Re: Unable to update Dat version

Try downloading and manually applying a SDAT or XDAT package.

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kylesun
Level 7

Re: Unable to update Dat version

I have tried to install DAT.exe locally . But error meassage, " superDat: update request is denied" ,poped up.

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Dutchman39
Level 10

Re: Unable to update Dat version

Disk space?

System (workstation) event log messages?

Since this is a workstation, I would probably try to uninstall/reinstall (with attendant reboots) Virus Scan 8.8.

(sometimes is just faster & easier to grab it all by the short bits...)

kylesun
Level 7

Re: Unable to update Dat version

Disk space is enough .

I have tried to uninstall/reinstall VSE adn Agent, nothing changes.

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ansarias
Level 13

Re: Unable to update Dat version

Follow below step.

Perform Update now from ePO on affected machine and select the DAT file.

Give wake up agent and select force policy and task update and make 3 times wake agent

Check affected machine in ePO console after some time

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kylesun
Level 7

Re: Unable to update Dat version

I have done that for few times .

Log file shows update sucessful. 

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