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Unable to set parameters for GroupShield 7.0

Hello!

We have upgraded our GroupShield 6.0.2 to 7.0 and we have installed the correct extensions in the ePO.

But when we want to save settings for the "File filter" section (in "Scanner settings" see in the attachment), nothing happened. The settings always stay on "Allow through" and this is not very good.

We have try with IE8 (with or without compatibility view).

With Firefox, we have a different behavior, indeed, we can set the parameters "Delete, log" but we can't save at the bottom right of the screen.

Someone have already encountered this issue?

How can we fix it?

Thank you a lot!

2 Replies
AndreS
Level 7
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Message 2 of 3

Re: Unable to set parameters for GroupShield 7.0

Hello,

IE8 is not supported with ePO 4.0(see McAfee KB65677).

Please test it with IE7.

What is the version GroupShield ePO extension?

Re: Unable to set parameters for GroupShield 7.0

Hello AndreS,

The version is 7.0.555.107

Edit : I've just try with IE6. All is OK right now.

Thank you.

Message was edited by: john_matrix on 4/14/10 10:37:37 AM GMT+01:00