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Unable to install McAfee Agent 5.6.1.157

Hi, everybody! Please help!

Unable to install McAfee Agent 5.6.1.157
Error message:
Unable to register module
C:\Program Files\McAfee\Agent\x86\ma_compat_agent.dll.
HRESULT - 2147024409.
Windows 8.1 x64

4 Replies
McAfee Employee cdinet
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Message 2 of 5

Re: Unable to install McAfee Agent 5.6.1.157

See KB91611 - you will need to open a ticket to get hf1. 

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Re: Unable to install McAfee Agent 5.6.1.157

I'm having this happen on certain systems.  Do you know if hotfix 3 resolves it?

I have an SR open and referencing the KB.  Part of the response is this:

"Please let us know more about the issue would be more then happy to assist you". I'm not sure what more they are looking for here. 

McAfee Employee cdinet
McAfee Employee
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Message 4 of 5

Re: Unable to install McAfee Agent 5.6.1.157

Let me look up your Sr and I will get back with you.

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McAfee Employee cdinet
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Message 5 of 5

Re: Unable to install McAfee Agent 5.6.1.157

Yes, hf3 should resolve.  Issue is resolved in hf1, which is included in hf3.  Attached are the release notes for hf1 since those fixes aren't mentioned in hf3 release notes.

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